First Timers


 

 

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  • BOOKING YOUR APPOINTMENT


    All patients are to book their appointment through our online scheduling page.

    You have direct access to the next 90 days of our availability.

    New Patients can book a Virtual Consultation before scheduling an In-Office treatment or procedure, or visit us for an In-Office Consultation at their convenience.

    If you have any questions outside of scheduling inquiries, click the blue button on this page and a team member will chat with you immediately via KLARA, our HIPAA-Compliant text service.

     

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  • PATIENT FORMS & PREP


    For new patients, we need to get to know you a little bit before your initial consultation.

    One of our Patient Coordinators (like Kelsey here) will send over a few forms for you to review carefully, sign, and return to us.

    We’re a paperless practice, so be ready to receive your patient forms via text through our HIPAA Compliant Texting Service: KLARA®. We require all paperwork to be submitted before you enter the practice to insure a streamlined and optimized appointment.



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    Please avoid alcohol at least 24 hours prior to treatment to help with the risk of bruising and swelling.

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    Avoid Advil one week prior if possible to minimize the chance of bruising.

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    Stay Hydrated! Drink plenty of water and have a snack before treatment.

     

     

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  • DURING YOUR APPOINTMENT


    All New Patients to the practice will meet our Board Certified Dermatology PA, Monique Olivares. With her warm and accommodating bedside manner, she’s here to answer any questions you may have about potential treatment.

    All patients will receive a temperature check at Reception, sanitize their hands and phone, and will be immediately escorted to their designated treatment room. All patient must wear a mask upon arrival and in any common area.



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    Netflix & Bose Noise Cancelling Headphones

     
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    Complimentary Wifi

     
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    iPhone Chargers

     
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    Water & Refreshments

     
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    Cozy Bathrobes for Comfort

     
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    Dim Lighting & Music of your choice for relaxing while you numb or ice post-treatment



    We’ll have you remove any makeup before taking a set of photos for your medical record. Our coordinators will prep you prior to meeting with your Medical Provider and get you comfortable before treatment. You’ll always be quoted before your treatment and our team will answer any questions along the way. Your health, safety, and trust are our utmost priority.

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  • AFTER YOUR TREATMENT


    After your Injectable Treatment, Laser, or Microneedling session, you’ll ice to calm the treatment areas, then we dim the lights so you can recline and relax before checking out.

    If you are taking home skincare products, we’ll walk you through the regimen to amplify and lengthen your treatment results.

    We run transactions through a touchless process and email your receipt to you immediately.

    Our team will text you via KLARA® the day after your appointment to check in on you. If you have further questions about post-care regimens, you have full access to the team here. If you've come in for an Injectable Treatment and have any bruising from treatment, text us on KLARA® and we'll book you for a complimentary laser treatment to zap it away.

    Our team is in the office Monday through Friday and we're on KLARA® to chat with you directly.

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IMPORTANT NOTES


In response to COVID-19, every patient receives our Patient Protocol Agreement via KLARA®. Patients must carefully review, sign, and send back this Agreement before entering the office for your appointment. This document carefully outlines the protocols we've put in place to keep you, our team, and our entire patient family at Center safe and secure.

Our Cancellation Policy is strictly enforced. Should you need to cancel or reschedule, you must let us know at least 24 hours (or 1 business day) in advance. If you do breach the cancelation policy, your card on file will be automatically charged $200. This is valid for both Virtual and In-Office Appointments, as well as any Follow-Up Appointments.

We appreciate your interest in Center and know that the process of finding and trusting a qualified provider can be a challenging process. We’re happy you found us and we can't wait to meet you.



Book Your Appointment